Our role is to monitor the NHS services provided locally. We do this by regularly visiting hospital and community services.

We can represent your compliments and suggestions or help you to complain to the relevant people within the Health Service.

We offer advice on the NHS complaints procedure and can assist you at each stage of the process. This service is free and confidential.

We hold public meetings on a regular eight weekly cycle throughout the district and you are welcome to attend.

The first part of the meeting is open for your comments, suggestions or concerns.

Meetings are attended by Senior Officers of the Health Authority and NHS Trusts who regularly give information and respond to reports by the CHC.

For the date, time and venue of meetings, notices are displayed in Council Offices, Health Service premises and Libraries, or enquiries can be made at the CHC offices.

The CHC is represented at meetings of the Health Authority and all local NHS Trust Board meetings. This helps us to understand local issues and learn of any areas of planned changes. We are then your voice and can represent your views appropriately.

 A group that monitors services provided by the local Hospitals Trusts comprising the Staffordshire General Hospital and Cannock Chase Hospital. This covers both inpatient and outpatient services.

 A group that monitors services provided by those responsible for your care away from the hospital setting, in areas such as Ambulance, GP’s, dentists and Care for the Elderly.

A group that monitors the services for people with mental illness and learning disabilities for both inpatient and outpatient services.

 The area we cover stretches from Blythe Bridge and Stone in the North, Rugeley in the East, Blymhill in the West and Kinver in the

Seisdon peninsula and covers a population of approximately 320,000.

We represent users throughout this locality.

 Should you wish to give us your views or require any assistance please contact any of the following members of staff

at the address shown below.